Principal, Heidrick & Struggles
Susan Gluck Pappajohn joined Heidrick & Struggles as a Principal in the Education & Social Enterprise Practice in 2011. She has substantive experience in both the corporate and nonprofit sectors.
From 2008, Susan worked at Phillips Oppenheim as a Principal, conducting CEO and senior executive searches for such diverse organizations such as: Philadelphia Orchestra, Celebrity Series of Boston, Hong Kong Philharmonic Orchestra, Scholastic Inc., New York City Leadership Academy, New Visions for Public Schools, The Atlantic Philanthropies, Girls Inc., Groundwork, National Park Foundation, The Nation Institute, National Family Planning and Reproductive Health
Association, and The Shalom Hartman Institute.
Prior to her career in executive search, Susan was a senior executive at IBM, where she served in several key management and corporate roles. She was the General Manager of IBM’s Multimedia Studio and was a key executive driving the acquisition and integration of a leading digital education company. Later, she served as a Corporate Marketing Director (reporting directly to IBM’s Chief Marketing Officer), where she developed marketing strategies and oversaw IBM’s global licensing program. Susan also held the position of Vice President of Global Marketing Management for IBM Global Services, a $40 billion business unit.
Earlier in her career, Susan co-founded one of Time Warner’s first digital media groups for the CEO of Warner Books and Little Brown. Susan began her corporate career as an Account Executive at the advertising firm Young & Rubicam.
Prior to her corporate career, Susan danced with the New York City Ballet, joining the company at age 17, as its then youngest member. She danced for eight years under the leadership of George Balanchine, Jerome Robbins and Peter Martins, performing numerous soloist and principal roles around the world.
Susan received her BA from Harvard College and an MBA from the Wharton School of Business at the University of Pennsylvania. Susan currently serves on the Board of Directors and Executive Committee of the George Balanchine Foundation and on the Corporate Advisory Board of the Interlochen Arts Academy. She is a former member New York City Center’s Branding Committee and the School of American Ballet’s Corporate Advisory Board. Susan was also awarded a NEA grant to study the use of digital technology in the performing arts, including the creation of comprehensive digital archives.